NC Disaster Recovery Hub · A project of C4I Veteran Services Corp.

Official sources

Where the information in the NC Disaster Recovery Hub comes from: the North Carolina, federal and tribal government agencies it uses, with links to their official websites, and other organizations. This is not a government app.

Not a government app. NC Disaster Recovery Hub is a project of C4I Veteran Services Corp., a 501(c)(3) nonprofit. It is not a government agency and does not represent FEMA, the State of North Carolina, any county or any agency listed here.

North Carolina government

NC Emergency Management (NC Department of Public Safety)
https://www.ncdps.gov/our-organization/emergency-management
County emergency management offices, NC Disaster Case Management
ReadyNC (NC Emergency Management)
https://www.readync.gov/
Current emergencies, shelters and road conditions
NC.gov (State of North Carolina)
https://www.nc.gov/your-government/county-government-websites
Official website of each county government
NC Department of Health and Human Services (NCDHHS)
https://www.ncdhhs.gov/divisions/social-services/local-dss-directory
County Departments of Social Services, food assistance (FNS/EBT), ePASS, Hope4NC helpline
NC Division of Public Health (NCDHHS)
https://www.dph.ncdhhs.gov/contact/LHD
County and district health departments
NC Medicaid (NCDHHS)
https://medicaid.ncdhhs.gov/about-nc-medicaid/contacts
Medicaid contact numbers and replacement cards
NC Vital Records (NCDHHS)
https://vitalrecords.nc.gov/order.htm
Replacing birth, death and marriage certificates
NC Department of Insurance
https://www.ncdoi.gov/consumers/disaster
Insurance claims after a disaster, insurer phone numbers, fire recovery
NC Office of State Fire Marshal
https://www.ncosfm.gov/nc-fire-department-rescue-ems-directory-including-fdid
Fire department directory and county fire marshals
NC Department of Public Instruction
https://www.dpi.nc.gov/data-reports/school-report-cards/school-report-card-resources-researchers
School district list
NC Division of Motor Vehicles (NCDOT)
https://www.ncdot.gov/dmv/license-id/Pages/license-id-replacement.aspx
Replacing a driver license or ID card
NC Division of Employment Security
https://www.des.nc.gov/dua
Unemployment and Disaster Unemployment Assistance
NCWorks (NC Department of Commerce)
https://www.ncworks.gov/vosnet/default.aspx
Job search and career centers
NC Office of Recovery and Resiliency: ReBuild NC
https://www.rebuild.nc.gov/
State home repair and rebuilding programs
Renew NC (NC Office of Recovery and Resiliency; not a .gov website)
https://renewnc.org/
Helene home repair program
NC Department of Justice (Attorney General)
https://ncdoj.gov/file-a-complaint/price-gouging/
Reporting price gouging and scams
NC State Board of Elections
https://www.ncsbe.gov/
Voting after you have moved because of a disaster
NC Housing Finance Agency (state agency; not a .gov website)
https://www.nchfa.com/renters/searching-rental-housing
Finding rental housing (including NCHousingSearch.org)
NC Licensing Board for General Contractors (state board; not a .gov website)
https://www.nclbgc.org/
Checking that a contractor is licensed

Federal government

FEMA (Federal Emergency Management Agency)
https://www.fema.gov/assistance/individual
Disaster assistance, hotel stays (Transitional Sheltering Assistance), flood insurance, language access, preparedness guides
U.S. Small Business Administration (SBA)
https://www.sba.gov/disaster/
Disaster loans for homeowners, renters and businesses
Internal Revenue Service (IRS)
https://www.irs.gov/newsroom/tax-relief-in-disaster-situations
Tax relief after a disaster, change of address
Social Security Administration
https://www.ssa.gov/number-card/replace-card
Replacing a Social Security card
Medicare (Centers for Medicare & Medicaid Services)
https://www.medicare.gov/basics/get-started-with-medicare/using-medicare/your-medicare-card
Replacing a Medicare card
U.S. Department of State
https://travel.state.gov/en/passports/renew-replace/report-passport-lost-stolen.html
Reporting and replacing a lost passport
U.S. Postal Service (independent federal agency; not a .gov website)
https://www.usps.com/manage/forward.htm
Forwarding your mail
Federal Trade Commission (FTC)
https://www.identitytheft.gov/
Identity theft recovery, credit freezes and fraud alerts
Consumer Financial Protection Bureau (CFPB)
https://www.consumerfinance.gov/ask-cfpb/what-do-i-do-if-i-am-a-victim-of-identity-theft-en-31/
What to do after identity theft
Federal Communications Commission (FCC)
https://www.fcc.gov/lifeline-consumers
Lifeline phone and internet discount
Centers for Disease Control and Prevention (CDC)
https://www.cdc.gov/mold-health/about/clean-up.html
Mold clean-up, food safety, flood safety, carbon monoxide
U.S. Environmental Protection Agency (EPA)
https://www.epa.gov/flooded-homes
Cleaning up flooded homes and mold
USDA Food Safety and Inspection Service
https://www.fsis.usda.gov/food-safety/safe-food-handling-and-preparation/emergencies/keep-your-food-safe-during-emergencies
Keeping food safe during power outages and floods
U.S. Census Bureau
https://www.census.gov/geographies/reference-files/time-series/geo/gazetteer-files.html
County boundaries, ZIP codes and place names used to find your county
Electronic Code of Federal Regulations (eCFR)
https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-A/part-92/subpart-C/section-92.201
Your right to a free interpreter in health programs (45 CFR 92.201)

Tribal government

Eastern Band of Cherokee Indians
https://www.ebci.gov/department-of-operations/
Tribal emergency management (Cherokee, Graham, Haywood, Jackson and Swain counties)

Other organizations (not government)

NC 211 (United Way of North Carolina)
https://nc211.org/
Local help by phone or text
American Red Cross
https://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter.html
Open shelters, fire and flood clean-up guides
Legal Aid of North Carolina
https://legalaidnc.org/
Free legal help
Pisgah Legal Services
https://www.pisgahlegal.org/
Free legal help in western North Carolina
North Carolina Bar Association
https://www.ncbar.org/
Free disaster legal help, NC Free Legal Answers, finding a lawyer
NC Joint Underwriting Association / NC Insurance Underwriting Association
https://www.ncjua-nciua.org/
FAIR Plan and Coastal Property Insurance Pool claims
USAC (Universal Service Administrative Company), administrator of Lifeline
https://www.lifelinesupport.org/
Applying for Lifeline
FEMA Emergency Hotels list (femaemergencyhotels.com; not a .gov website)
https://www.femaemergencyhotels.com/
Hotels taking part in FEMA Transitional Sheltering Assistance
NC Association of Registers of Deeds
https://www.ncard.us/find-your-register-of-deeds/
County Register of Deeds offices
AnnualCreditReport.com
https://www.annualcreditreport.com/index.action
Free credit reports
NC VOAD (Voluntary Organizations Active in Disaster)
Long-term recovery groups. Its website (ncvoad.org) was not loading when checked on 2026-11-05, so no link is shown here.
The Salvation Army of North and South Carolina
https://www.salvationarmyusa.org/usa-southern-territory/north-and-south-carolina/
Food, supplies and emotional support
Baptists on Mission (NC Baptist Men)
https://baptistsonmission.org/
Volunteer disaster relief and rebuilding
NC Homeless Education Program (UNC Greensboro)
https://hepnc.uncg.edu/
School rights for displaced students (McKinney-Vento)
NC State Extension and University of Georgia Extension
https://fcs.ces.ncsu.edu/news/american-cleaning-institute-laundering-flood-soiled-fabrics/
Washing clothes and fabrics after a flood
American Cleaning Institute
https://www.cleaninginstitute.org/cleaning-tips/clean-home/cleaning-after-flood-or-emergency
Cleaning after a flood
OpenStreetMap contributors
https://www.openstreetmap.org/
Hotel and motel list